Remote Infrastructure Management
Remote Infrastructure Management
Cost-effective And Efficient IT Operations
Did you know that businesses often face the challenge of escalating IT
infrastructure costs and the need for larger IT teams, but with CtrlS
RIMS, they can leverage the expertise of CtrlS professionals for tasks
ranging from server monitoring to network management and freeing up
internal resources for strategic business initiatives.
Top Reasons to Deploy RIMS
Enhanced Operational Efficiency
Proactive Issue Resolution (Mitigate Downtime)
Compliance Assurance
Robust Security Measures
Preserving Business Reputation (Ensure Trust Worthiness)
Feature-rich Service for operational success
Server Management Excellence
Proactive, round-the-clock server monitoring with efficient utilisation and optimisation of disk space, memory, network bandwidth and processing.
Enhanced Network Operations
Comprehensive network management services, including network router, switch, link, and modem reconfiguration, alongside VLAN configuration management.
Network Security Management
Monitoring and administration of firewall (UTM, SD-WAN, SASE/2FA) with load balance management, scripting for policy backups, performance monitoring and software updates.
Storage Administration & Management
CtrlS manages and ensures peak performance of storage solutions, while proactively flagging issues and suggesting solutions to address them.
Database Management
CtrlS ensures high availability and proper functioning of databases with 24x7 monitoring of vital database health parameters, incident management and trend-based consulting.
Backup Management
CtrlS ensures data protection and recovery with regular backup in the event of a system failure or an IT disaster. In case of a failure in the backup software, CtrlS extends support for vendor co-ordination.
Feature-rich Service for operational success
- CtrlS efficiently manages a comprehensive database of diverse IT vendors, encompassing contact details, escalation matrices, and commitments regarding response and resolution times.
- Every vendor assistance call is meticulously logged, guaranteeing strict adherence to the service-level agreements outlined in their contracts.
- CtrlS excels in proactive 24×7 server monitoring. We track and optimise the availability and utilisation of disk space, memory, network bandwidth and processing.
- Additionally, our services extend to user management, security administration, and cluster administration for a comprehensive server management experience.
- CtrlS delivers comprehensive network management services, including network router, switch, link, and modem reconfiguration, alongside VLAN configuration management.
- Our proactive approach ensures effective network fault identification, diagnosis, escalation, resolution, and recovery in case of outages.
- CtrlS uses an IP-based Kernel-based Virtual Machine (KVM) for remote infrastructure management.
- We monitor and administer your firewall (UTM, SD-WAN, SASE/2FA), handle load balance management, deploy scripting for policy backups, monitor performance and update software with patches.
- CtrlS Network Intrusion Prevention System (NIPS) and Zero Trust Network Architecture (ZTNA) IPs are the special highlights of our service.
- CtrlS provides storage solution management, monitors key resources and interconnects the storage solution.
- As part of its IT infrastructure services, CtrlS will manage and ensure peak performance of your storage solution, warn you about issues and suggest solutions for them.
- CtrlS ensures high availability and proper functioning of your databases.
- We perform 24 x 7 monitoring and log vital database health parameters.
- CtrlS also performs housekeeping and administration tasks, incident and problem management and trend based consulting to increase database performance, availability and automation.
- CtrlS ensures regular backup, data protection and data recovery in the event of a system failure or an IT disaster. In case of a failure of your backup software, CtrlS provides coordination with the vendor.
Comprehensive Shared Services
Find Out If RIMS Suits Your Needs
Our Remote Infrastructure Management Services cater to a diverse range of IT setups, ensuring comprehensive support for various infrastructure types.
Support for both App or Site-Level Disaster Recovery
Application-Level
Disaster Recovery
Site-level DR involves strategies and solutions for the
recovery of an entire IT site or data center.
Site-Level Disaster
Recovery
Application-level DR focuses on protecting and
recovering individual applications within your
IT infrastructure.
Why CtrlS RIMS? Why not?
Cost Efficiency
Reduce IT infrastructure costs by outsourcing management tasks, eliminating the need for a large in-house IT team.
24/7 Monitoring
Benefit from round-the-clock monitoring of servers, ensuring high availability and optimal utilization.
Incident and Problem Management
Efficient resolution of incidents and problems, with recommended workarounds to address issues promptly.
Cost Efficiency
Reduce IT infrastructure costs by outsourcing management tasks, eliminating the need for a large in-house IT team.
24/7 Monitoring
Benefit from round-the-clock monitoring of servers, ensuring high availability and optimal utilisation.
Incident and Problem Management
Efficient resolution of incidents and problems, with recommended workarounds to address issues promptly.
User Management Services
Handle user management, security administration, and cluster administration to enhance overall system security and functionality.
Performance Reports
Regular monitoring of bandwidth usage, CPU, and memory usage, with the generation of performance reports to keep clients informed about their infrastructure's health.
Domain Expertis
Benefit from our dedicated Center of Excellence, comprising 20+ trained and certified staff, a 50-engineer strong automation group, and a 300+ certified engineer innovation bench.
User Management Services
Handle user management, security administration, and cluster administration to enhance overall system security and functionality.
Performance Reports
Regular monitoring of bandwidth usage, CPU, and memory usage, with the generation of performance reports to keep clients informed about their infrastructure's health.
Domain Expertis
Benefit from our dedicated Center of Excellence, comprising 20+ trained and certified staff, a 50-engineer strong automation group, and a 300+ certified engineer innovation bench
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